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Patient Diaries
Overview
Take control of your decision making by using electronic patient diaries. Collecting initial study data from traditional paper diaries can take weeks — sometimes even months. By the time you have enough data, you may have missed opportunities to make pivotal study decisions.

Covance Interactive Voice & Web Response Services (IVRS/IWRS) patient diaries eliminate the need for copious written paper diaries and provide real data in real-time. Some of the benefits of utilizing Covance patient diary system:

  • Easy-to-use, toll-free telephone system (patients simply enter requested data via touch-tone phone).
  • Safety alert reports delivered if patients report potentially dangerous symptom frequency or severity
  • Patient compliance rates over 90%.
  • Improved accuracy compared to paper diary systems.
  • Reduced costs and errors associated with cleaning of paper diary data
Additionally, you will have the ability to conduct real-time adverse event analysis. Check out our recent article in Applied Clinical Trials to find out how.

Applied Clinical Trials — Reprint
September 2007
Adverse Events
IVR Technology: Press One for Safety
Download PDF
Case Study: Enable Real-Time Decision Making
A customer used real-time Covance Interactive Voice Response Services (IVRS) electronic patient diaries to capture primary source data in managing a clinical trial with 1,200 patients at 40 sites. Patients responded to questions on a weekly schedule to report symptom severity and frequency. Covance took the following actions for the client:
  • Provided trend analysis of patient safety and compliance metrics
  • Enabled the customer to minimize patient risk
  • Achieved patient diary compliance of 97%.
The bottom line: The client saved $2 million in data management expenses.
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